Achieving desired results is a product of having the right mindset, taking actions consistent with that mindset, and having a process of follow-up or accountability. To do that, there are two important rules: you must know exactly what it is you want (your goal) and exactly how you are doing – at all times!

This is a concept we can all easily agree to, and yet we resist the actions necessary to turn the concept into reality. It can be especially hard for business managers to believe that “Playing the Game” works with grownups – until they give it a try.